Knowledge Base for Windows

KB940032: NT Backup hangs - Preparing to Backup using Shadow Copy

Posted by MLK under Windows Events

Description/Problem:
This article describes how to solve problem with NT Backup application when backup of System State hangs in phase “Preparing to Backup using Shadow Copy”.

Solution:
KB940032, KB913648, KB891957

The specific error related to Scheduled Tasks

Posted by MLK under Windows Events

Description/Problem:
This article describe how to solve issue “General page initialization failed. The specific error is: 0×8007000d: The data is invalid. An error has occurred attempting to retrieve task account information.  You may continue editing the task object, but will be unable to change task account information”.

Solution:

• Open Command Line (CMD)
• Execute “schtasks /change /TN {Task Name} /RU {User Account} /PR {Account Password}”
• Check via the GUI the Scheduled Tasks (properties options will working correct now)

Random crash of Microsoft Excel 2007

Posted by MLK under Windows Events, Windows Registry

Description/Problem:
This article describe how to solve “faulting application EXCEL.EXE, version 12.0.6323.5000, time stamp 0×486cf744, faulting module OLEAUT32.dll, version 6.0.6000.16609, time stamp 0×4757753e, exception code 0xc0000005, fault offset 0×000041c0, process id 0×22c, application start time 0×01c90de938eb338b”.

Solution:

• Open System Registry (via command RegEdit)
• Find default registry key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins”
• Identify sub-key called “BtOfficeAddin.BtOfficeIntegration.1″
• Change value “LoadBehavior” from 3 to 0
• Close System Registry and try start Microsoft Excel

KB828481: NTBackup & Volume Shadow Copy

Posted by MLK under Windows Events

Description/Problem:
This article describe how to solve “error 800423f4 which appears in the backup log file when you back up a volume by using the Volume Shadow Copy service in Windows Server 2003″.

Solution:
KB828481

KB833167: How to solve Volume Shadow Copy issue 0×80042319

Posted by MLK under Windows Events

Description/Problem:
This error occurs when the creation of the Volume Shadow Copy times out.  This is more common during periods of high disk activity, or on disks that are heavily fragmented.

• Check that you Service pack level is at least Service Pack 1 (for Windows 2003)
• Check if Volume Shadow Copy Service is up and running
• Re-registering the Volume Shadow Copy service DLL’s:
  • net stop vss
  • net stop swprv
  • regsvr32 ole32.dll
  • regsvr32 vss_ps.dll
  • vssvc /register
  • regsvr32 /i swprv.dll
  • regsvr32 /i eventcls.dll
  • regsvr32 es.dll
  • regsvr32 stdprov.dll
  • regsvr32 vssui.dll
  • regsvr32 msxml.dll
  • regsvr32 msxml3.dll
  • regsvr32 msxml4.dll
• Reboot server
• After reboot open Command Line (CMD) and execute:
  • vssadmin list writers

Solution:
KB833167

KB177078: IRPStackSize & Symantec Anti-Virus

Posted by MLK under Windows Events

Description/Problem:
This article can help you to solve the issue how increase the “IRPStackSize” value in the register, when Symantec Anti-Virus present into the Event Logs messages such as: “Not enough server storage is available to process this command” or “Not enough memory to complete transaction. Close some applications and retry”.

Solution:
KB177078

Windows Server & System Events/Errors List

Posted by MLK under Windows Events

Description/Problem:
This article describes shortly most occurring system events/errors for Windows Server NT/200x.

Solution:
ChicagoTech.Net

Failed auto update retrieval of third-party root list sequence number

Posted by MLK under Windows Events, Windows Update

Description/Problem:
This article describes how to solve issue when the Update Root Certificates component is installed, and the computer cannot connect to the Windows Update site, you will receive these errors (such as Event ID 8 with source Crypt32).

Solution:
JSI FAQ.com