Knowledge Base for Windows

Random crash of Microsoft Excel 2007

Posted by MLK under Windows Events, Windows Registry

Description/Problem:
This article describe how to solve “faulting application EXCEL.EXE, version 12.0.6323.5000, time stamp 0×486cf744, faulting module OLEAUT32.dll, version 6.0.6000.16609, time stamp 0×4757753e, exception code 0xc0000005, fault offset 0×000041c0, process id 0×22c, application start time 0×01c90de938eb338b”.

Solution:

• Open System Registry (via command RegEdit)
• Find default registry key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins”
• Identify sub-key called “BtOfficeAddin.BtOfficeIntegration.1″
• Change value “LoadBehavior” from 3 to 0
• Close System Registry and try start Microsoft Excel

KB300956: How to rebuild Performance Counter Library values

Posted by MLK under Windows Registry

Description/Problem:
This article describes how to manually rebuild the performance counter library values.

Solution:
KB300956

Removable Storage Service & NtmsSvc DCOM errors

Posted by MLK under Windows Registry

Description/Problem:
It’s possible that after disabling Removable Storage Management (RSM) services on MS Windows 2000/2003, the system event viewer log reports Event ID 10005 which is related to the NtmsSvc DCOM errors. The same error is presented in the event viewer log if you are using HP OpenView Storage Data Protector as a backup solution.

Solution:
Support Veritas.com

KB125996: Saving and restoring existing Windows shares

Posted by MLK under Windows Registry

Description/Problem:
Compact information about saving and restoring existing Windows shares which can be helpful for you during system reinstallation or system restore.

Solution:
KB125996

KB304101: Backup program is unsuccessful when you back up a large system volume

Posted by MLK under Windows Registry

Description/Problem:
This article describes how to solve issue with backup. When you try to create a backup by using NTBackup.exe or by using a third-party backup program that uses the NT Backup API, the backup may not be completed successfully. This behavior may occur even if you run the program locally on the server.

Solution:
KB304101

KB316739: How to use the /USERVA switch with the /3GB switch

Posted by MLK under Windows Registry

Description/Problem:
This article can help you to solve the issue how to use the “/USERVA” switch with the “/3GB” switch to tune the user-mode space to a value between 2 GB and 3 GB.

Solution:
KB316739

KB812873: How to reserve a range of ephemeral ports on Windows 2003

Posted by MLK under Windows Network, Windows Registry

Description/Problem:
This article describes how to reserve a range of ephemeral ports on a computer that is running MS Windows XP/200x. In some situations, you may want to reserve a range of ports so that a program or process that requests a random port will not be assigned a port that is in the reserved range. When you reserve a range of ports, only a program or process that specifically requests a port that is in the reserved range can use the port.

Solution:
KB812873 / Daniel Schneller’s Blog

Windows 2003 SP1 & Problem with the system shutdown over RDP session

Posted by MLK under Windows Registry

Description/Problem:
The Administrators reports the problem with system shutdown initiated over RDP session after installation of Windows Service Pack 1 for MS Windows 2003. System indicates over graphic interface that shutdown process is in progress and RDP session was closed. On the background the system continue running without reboot. Possible connection over RDP session was not successful and very often the Administrators must use some another way who to connect back to the server and reboot it (over SSH or Remote Console).

Solution:
This solution is the result of Software Call from company Microsoft.

• Open Registry Editor
• Under HKEY_USERS\.Default\ControlPanel\Desktop
• Change “SCRNSAVE.EXE” (REG_SZ) to value “None”
• Change also “ScreenSaveActive” (REG_SZ) to value “0″